Our clients and our impact
We partner with organizations that recognize investing in people development is key to unlocking performance and driving long-term success.
A leading multinational software company wanted to break down silos and help high-performing individuals step into leadership influence. Together we designed a program spanning 20 countries, combining career roadmaps, resilience, communication, and collaboration skills. Delivered virtually at scale, the program achieved a 96.8% approval rating and drove measurable outcomes: stronger networks, clearer growth paths, and greater strategic impact across the business.
As a global fashion retailer prepared for rapid US expansion, strong store leadership became essential. We built a five-day experiential program focused on leading self, leading others, and leading change, supported by toolkits, 1:1 sessions, and action learning groups. The initiative has since expanded across markets and adapted through COVID, creating leaders equipped to drive change, balance operations, and foster a collaborative community. The result: accelerated growth, stronger leadership, and a culture of continuous learning.
When a new head coach took charge of a national team ahead of a major world tournament, the pressure was immense. We partnered with the federation to provide executive coaching, facilitate staff integration, and support alignment at training camps. This transformed uncertainty into cohesion, clarity, and trust. By tournament time, the team operated as one, and the culture shift laid foundations for long-term success.
In this case study, Fiona shares how a major retailer empowered front-line staff to become Change Agents - boosting engagement, accelerating adoption of new processes, and increasing sales. A powerful example of what’s possible when change is led by those who live it every day.
Discover how a global pharmaceutical organization partnered with our L&D experts to design and deliver a 12-month leadership development program - resulting in measurable behaviour change, greater engagement, and career progression.
"Bia Mindset really listens. They take in every piece of feedback and every conversation to adapt their approach, always centering on what’s best for the team and individual needs. That level of customization and care is why our team was so engaged, and why the impact on performance felt so natural and lasting."
Senior Director of People & Culture
Teal Media
"Fiona and her team acted like true partners to us. They understood our business's vision, purpose and values. They helped us as an organization to really look at our existing talent pool and develop individuals as well as groups into leaders."
Associate Director
Turner & Townsend
"Working with Fiona was truly transformative. We were initially drawn to her strong credibility in the L&D industry, but what truly set her apart was her incredible energy, authenticity, and collaborative spirit. Fiona brings a rare combination of deep expertise and a genuinely human touch. She creates space for the group to shape the experience, ensuring everyone gets exactly what they need to grow."
L&D Manager – New People and Culture
Primark
"An exceptional partner that delivered and supported our leadership development program for the US Cohort. She demonstrated masterful ability to assess situations, provide bespoke and action orientated recommendations, and created an environment that encouraged participation from our leaders... Fiona can help you improve your organization's leadership development and talent strategy."
Manager of Learning & Development US
Primark
"Fiona is what all facilitators should aspire to... She challenges you to be the best leader that you can be. While her group sessions are outstanding, what stood out for me the most while working with Fiona was her one to one session. She is a great accountability partner. I can honestly say that once Fiona works with an individual or team “she left it better than she found it."
People & Culture Manager
Primark
"Fiona's coaching really was really engaging. She created a safe environment from day one, which fostered more open communication and collaboration. She really challenged our leaders to think from a different perspective and outside of the box and allowed them to develop their own leadership style while still aligning to the business direction."
Associate Director
Turner & Townsend
"While we’ve always had a strong team, before Bia Mindset we lacked a unified toolkit to lead others—and ourselves. After our training, the majority of our leaders expressed feeling significantly more confident and capable in their roles. A big part of Teal’s success over the past year is thanks to the foundation we built with Fiona and Bia Mindset."
Senior Director of People & Culture
Teal Media
"Fiona is incredibly gifted at connecting with people. She makes everyone feel seen, heard, and understood—and that’s the foundation of her impact. Her style is fluid yet intentional, and she has a natural ability to earn trust. She brings a wealth of experience to the table, having worked across a wide range of organizations and personalities. "
Senior Director of People & Culture
Teal Media
"Fiona’s trainings have stayed with me for years because of how thoughtfully she designs them—they’re never one-size-fits-all. She tailors each session to the audience, aligning with their personalities and company culture. It never feels like working with an outsider; it feels like an extension of your own team. Fiona leads with empathy while remaining direct and effective. "
Senior Director of People & Culture
Teal Media
Clients served
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