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Insight
Articles and thought leadership
Fiona Roberts
Jan 24, 20232 min read
'Hard to reach’ workforce become champions of change
The program rolled out to 1550 employees across 734 stores in 10 weeks. Sales increased by 2-3% as a result of the new process changes.
Fiona Roberts
Jan 2, 20231 min read
Developing our first line and middle managers
In the first 6 months following the program, 25% of attendees had either taken a promotion or had taken on increased responsibilities...
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